Privacy Policy

This Privacy Policy applies to Fraiche Academy’s training platform, including online and in-person training. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in training courses, or interact with us in any capacity. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and store the following types of personal information:

A. Personal Information Provided by You:

•Full name

•Email address

•Phone number

•Billing and payment details

•Mailing address

•Professional credentials (e.g., license number, certification status)

•Username and password for training platform access

•Any other information provided voluntarily through forms, surveys, or communication with us

B. Automatically Collected Information:

•IP address and device information

•Browser type and settings

•Website usage data, including course progress and interactions

•Geographic location (if permitted by your device settings)

•Cookies and similar tracking technologies (see Cookies Policy below)

2. How We Use Your Information

We use the information collected for the following purposes:

•To provide and manage access to our online and in-person training courses

•To verify eligibility and professional credentials

•To process payments and manage transactions

•To communicate with you regarding course updates, certifications, and support inquiries

•To improve our training platform and offerings

•To comply with legal and regulatory requirements

•For marketing, promotions, and customer engagement (with your consent)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

•Third-party service providers (e.g., payment processors, email services, learning management systems) necessary to operate our business

•Regulatory bodies or licensing boards when required to verify training completion

•Legal authorities if required by law or to protect our rights and property

•Business transfers in the case of a sale, merger, or acquisition of Fraiche Academy

4. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of data transmission or storage is 100% secure. By using our services, you acknowledge and accept these risks.

5. Your Choices & Rights

•Access & Correction: You may request access to or corrections of your personal information.

•Opt-Out: You may opt out of marketing communications at any time.

•Data Deletion: You may request the deletion of your account and associated data, subject to legal retention requirements.

•Cookies Management: You can manage your cookie preferences through your browser settings.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide targeted advertising. You can adjust your cookie settings through your browser.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.

8. Children’s Privacy

Fraiche Academy does not knowingly collect personal information from individuals under 18. If we become aware that a minor has provided us with personal data, we will take steps to remove it.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will take effect immediately upon posting to the website, and it is your responsibility to review this policy periodically for updates.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Fraiche Academy

Email: [email protected]

By using our website and enrolling in our training programs, you acknowledge that you have read, understood, and agreed to this Privacy Policy.